- Introduction
At Klogift , we are committed to providing excellent service and ensuring a seamless experience for all our clients. This policy outlines our key practices regarding orders, payments, shipping, returns, privacy, and terms of use. By using our website and services, you agree to these terms.
- Order Placement
- All orders must be placed through our website, email, or direct communication with our team.
- Upon placing an order, you will receive a confirmation email detailing your order and estimated delivery time.
- Custom and bulk orders may require additional processing time, which will be communicated upon order placement.
- Payments
- We accept payments via major credit cards, bank transfers, and online payment platforms.
- For bulk or custom orders, a deposit may be required upfront, with the remaining balance due before dispatch.
- All prices listed on the website are in INR (or your local currency) and include applicable taxes unless stated otherwise.
- Shipping & Delivery
- We offer delivery services within India and internationally, subject to availability.
- Shipping costs will vary based on location, order size, and shipping method. These will be calculated and provided at checkout or on request for custom orders.
- Delivery times vary by destination and will be communicated upon order confirmation. We strive to ensure timely delivery but are not responsible for delays caused by external factors such as customs or courier service disruptions.
- Return & Exchange Policy
- We accept returns and exchanges for defective or damaged items within 7 days of receipt. Contact us within this period to initiate the process.
- Custom or personalized items are not eligible for return unless they arrive damaged or defective.
- All returned items must be unused and in their original packaging to qualify for a refund or exchange.
- Shipping costs for returns are the responsibility of the customer, except in cases of damaged or incorrect items.
- Cancellation Policy
- Orders can be canceled within 24 hours of placement for a full refund. After 24 hours, cancellation may not be possible for customized products.
- For bulk or personalized orders, cancellations may incur a fee depending on the production stage at the time of cancellation.
- Privacy Policy
- We are committed to protecting your privacy. Any personal information collected during your interaction with Klogift is used solely for order fulfillment and communication purposes.
- We do not share or sell your personal information to third parties, except when required to complete your order (e.g., shipping providers).
- Our website uses cookies to enhance your browsing experience. By using our site, you consent to our use of cookies as outlined in our Privacy Policy.
- Terms of Use
- By using our website, you agree not to use it for illegal or unauthorized purposes.
- Unauthorized use of our website or services may give rise to a claim for damages or criminal offenses.
- Klogift reserves the right to update these policies at any time, and such changes will be effective immediately.
- Intellectual Property
- All content, designs, and products on this website are the intellectual property of Klogift. Any unauthorized reproduction or use of our content is prohibited.
- Contact Information
If you have any questions regarding these policies, feel free to contact us:
- Email: klogifting@gmail.com
- Phone: +91- 8122492376
- Address: Klogift, Bangalore, India
We appreciate your business and are here to provide the best experience possible with Klogift!